Synopsis

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Iā€™m an IT professional with experience supporting Fortune 500 companies and enhancing IT operations through system optimization and cybersecurity. Skilled in troubleshooting, PowerShell, Python, and networking tools, Iā€™m passionate about creating impactful solutions. Certified in CompTIA A+, Network+, Security+, AWS Cloud, and Microsoft SC-900, I bring expertise in IT support, security, and infrastructure management. Key achievements include streamlining imaging processes, identifying security risks, and ensuring seamless operations for global brands.

Technical Skills

  • Ticketing System (ManageEngine SupportCenter Plus)
  • DNS, DHCP, TCP/IP, VPNs, Firewalls, and Load Balancers
  • Windows OS & macOS fluency
  • Linux/Unix and Windows Server management
  • Shell scripting (Bash, PowerShell)